Congratulations on closing a deal!

This guide walks you through everything you need to know about receiving your referral payout — from eligibility to submitting your invoice.

To be eligible for a referral payout, the following conditions must be met:

• The lead you submitted has been closed-won by Udemy
• Udemy has received payment from the end customer
• You are an active Referral Partner with a signed referral agreement in place by quarter end
• See our Referral Program Guide and Terms for more details

⚠️ Important Note on Renewals

Referral payouts apply to new business closed-won deals only. Renewals are generally not included in the referral program unless you registered a new lead that directly contributed to an upsell.

At the start of each quarter, eligible partners will receive an email notification summarizing their closed-won referrals from the previous quarter that qualify for payout.

This notification will include:

• Customer name(s) eligible for payout
• Opportunity close date(s)
• Opportunity amount(s)
• Your 15% referral payout amount per deal

Step 1: Submit Your Invoice

Once you receive your payout notification, submit your invoice to Udemy using the details below:

Step 2: Follow Invoice Submission Requirements

To ensure your invoice is processed without delays, please follow these requirements carefully:

• Invoices must be submitted as a PDF attachment
• Send one PDF per email — each invoice must be a separate email
• Invoices will only be processed if emailed to udemy@invoice.ziphq.com

Step 3: First-Time Payout? Get Set Up as a Vendor

If this is your first closed-won referral with Udemy, you will need to be set up as a vendor before your payout can be processed. You will receive a separate email from Udemy's finance team with step-by-step instructions on the required documentation and how to submit it.

🤝 Need Help?

Have questions about your referral payout? Our team is here to help. Contact us at partnersupport@udemy.com.

🎉 Thank you for your contributions — we look forward to more joint wins together!